Client Testimonials

“Kiri is an exceptional leader in destination stewardship, championing sustainable, community-centric approach to tourism that creates long-term value for visitors, residents and mana whenua (indigenous communities).

Kiri has a rare ability to balance vision with practical implementation, guiding complex initiatives with clarity and care. She stays at the forefront of emerging trends, research, and global case studies in destination stewardship, helping us broaden our perspective on how tourism challenges are being addressed around the world. By grounding her advice in real-world examples, we receive practical insights we can confidently apply in our own context.

As a region experiencing significant pressure because of tourism, we are incredibly grateful for Kiri’s mentorship, knowledge, and unwavering belief in building destinations that truly thrive for generations to come.”

“Kiri’s national leadership has transformed destination management in Aotearoa. She brings vision, discipline and a deep commitment to improving outcomes for communities, industry and the environment. Her work has lifted capability across all regions and established a legacy that sets a stronger, more ambitious direction for New Zealand tourism.”

“On behalf of WellingtonNZ, I want to extend our heartfelt gratitude for delivering what we truly believe is a world-class experience through the Te Unga Mai professional development programme. It’s an extraordinary body of work, crowned beautifully by the inspiring Climate Champions spin-off.

On a personal note, you have sparked a profound passion in me and everyone fortunate enough to work with you, fostering a deep commitment to destination stewardship and meaningful climate action. I’ve cherished every moment of this journey.”

“Kiri reshaped how our council team understands tourism. Her approach was practical, insightful and immediately useful for our planning processes and operations.”

“Kiri’s facilitation of our industry and community workshops was outstanding. She brought a deep, strategic and practical understanding of the tourism sector and, just as importantly, created an environment where people felt confident to learn, contribute, and ask questions. The discussions she guided were thoughtful, inclusive, and highly productive, drawing out critical insights from a wide range of participants.

The outputs from these sessions became the foundation of the priorities and narratives in the Tourism Marketing Playbook — helping to turn aspirations, ideas, and perspectives into clear, actionable direction.”